PRODUCT CONDITIONS

NEW OPEN BOX: These items are typically considered excess inventory from store shelves. They usually have assorted stickers on the packaging and have been exposed to customer contact. In addition, since most of these items have been returned from retail stores back to the warehouse, the packaging sometimes shows signs of extra handling. Renewgoo will go through these products to verify that they are still in new condition and clean the packaging.

RENEWED: A Renewgoo Renewed product is tested and certified by Renewgoo to work like new. The renewing process includes functionality testing, cleaning, inspection, and repackaging. The product has no visible cosmetic imperfections when held 12 inches away.  The product ships with all relevant accessories, a minimum 90-Day warranty, and may arrive in the original retail box or a generic box. The packaging of the goods will always be specified in the description.

PRE-OWNED: A Renewgoo certified pre-owned product is tested and certified by Renewgoo to work like new. The renewing process includes functionality testing, cleaning, inspection, and repackaging. The product ships with all relevant accessories (unless otherwise specified), and may arrive in the original retail box or a generic box. The packaging of the goods will always be specified in the description. The unit will show some visible cosmetic imperfections.

SCRATCH & DENT: A Renewgoo scratch & dent product is tested and certified by Renewgoo to work like new. The renewing process I’ll functionality testing, cleaning, inspection, and repackaging. The product ships with all relevant accessories (unless otherwise specified) and may arrive in the original retail box or a generic box. The packaging of the goods will always be specifie in ok the description. The unit will show heavy cosmetic wear. Cosmetic wear could consist of chips, scratches, dings, or dents.

NEW: Merchandise is typically found in original manufacturer’s packaging and is fully functional and complete. These items have not been exposed for sale in any retail environment and products can be considered 100% new and retail-ready. Merchandise includes all features as advertised by the manufacturer, including, all parts, components, accessories and documentation. The items will show no visual signs of wear, usage or excessive handling. Usually, these are overstock items that were entirely ready for retail sale, but never made it to the shelves. Sometimes exterior packaging is in less than perfect condition.